In the coming 12 months we'll be asking supporters like you if you're happy for us to stay in touch- and how you'd prefer to hear from us.

We've been reviewing the way we communicate with supporters for some time. And last Summer's media scrutiny of fundraising practices has made it clear that change is overdue in the charity sector. So we're moving to a new 'opt-in' way of keeping you up to date: from 1 January 2017, we'll only be contacting you if you give us permission to do so.

While these changes take place during 2016, we may contact you in a different way. Please bear with us -we'll be working hard to keep you informed of any further changes and give you the opportunity to opt in.

If you would like to opt in straight away you can do so by phone. Please call our Supporter Care team on 0300 300 9918 (UK) or 0044 1202 663234 (non-UK) weekdays between 8am-6pm. Alternatively, contact the team by email at [email protected] quoting your supporter number.

Thank you for your continued support.