Feature: Heart of the matter 2 The RNLI's AGM and presentation of awards Feature: Train one, save many 4 What does it take to become a crew member? Feature: Launching saves lives 7 Safe and speedy launches Lifeboats and lifeguards in action 11 Real-life rescue accounts Books 23 Lifeboat-related reading News 24 Lives lost and lives saved Listings Centre Feature: The Tamar unleashed 28 A new era for all weather lifeboats Lifeboat Lottery 33 Letters 34 Growing up with the lifeboats Fundraising 38 Join the RNLI at the Boat Show Feature: Swiftwater rescue 42 Training for flash floods Malcolm Cray leads rescue of three from burning boat. Page 12 Did the Tamar pass the tests? Page 28 Training for flash floods Page 42.